Subscriber Requirements & Responsibilities

Subscriber Responsibilities When Meeting Families & Childcare Providers

Meetings with Families and Childcare Providers can be done in-person or via video. NannyPod USA Inc. encourages Managers to review the NannyPod Family Fact Finder, and approach each consult with an open mindset. Always put the Family’s interests first, and guide them to what they need.

Attendance and Punctuality: NannyPod assumes an obligation to provide punctual service to Families.  Families are expected to be punctual and keep absences to a minimum.  Failure to report for an appointment you have accepted causes significant difficulty for NannyPod and other Clients.

Reporting Procedure: If you must be late for your meeting designated start ­time, it is your responsibility to personally contact the person as soon as you know you will be late, unless you are physically unable to do so. If you cannot call, have someone call for you.  

Appointment Cancellations: Should you need to cancel a scheduled meeting appointment, for any reason, a (48) hour notice of cancellation is due in writing via email to the family and info@nannypod.com with your reason for cancelling the appointment. You must also cancel the appointment within your NannyPod calendar.

If you must cancel within the (48) hour time period, you must text message NannyPod on 843-819-3840 as soon as you learn you need to cancel, and also cancel the appointment within your NannyPod calendar.  

Subscriber Responsibilities When Approving Sitters, Nannies & Infant Care Nurses

• Sitters are to provide care to and supervise children as each family deems appropriate and necessary.  Such general care includes preparing meals and feeding children (including preparing bottles), bathing the children, dressing the children (including changing diapers), performing housework related to child care (e.g. washing children’s clothes, cleaning up after children’s meals, tidying play areas) and transporting children to and from activities.  Subscribers must verify that Sitters are qualified in these areas, and can provide competent childcare.

• NannyPod USA Inc. does not train Sitters to adhere to any certain child rearing/child development doctrine.

• NannyPod encourages Managers to inform and outline to each Sitter general expected household policies and procedures for care of children.

• Before approving each Sitter, Subscriber must first complete:

  • Reference Checks

  • Interview

  • Identity verification by viewing the Sitter’s current valid Driving License

  • Background checks are optional, but highly recommended. NannyPod does not accept any liability for families who do not background check candidates.

If you have any questions, please contact:

NannyPod
(843) 819-3840
info@nannypod.com